When our technicians spent last week at Ottobock's training facility, it wasn't just another professional development tick-box exercise. It was an investment in something our Central Coast clients and their occupational therapists rely on every day: confidence that when a scripted powerchair needs service, adjustment, or troubleshooting, expert help is available locally and promptly.

   

The Training That Builds Trust

Over several intensive days, our team worked through every technical aspect of the Ottobock B4, B5, B6, and B7 powerchairs. Setup procedures, programming protocols, customization options, and comprehensive servicing techniques—all the knowledge needed to support these complex mobility solutions throughout their operational life.

This hands-on training covered the kind of scenarios that matter in real life: the adjustments needed as a client's condition changes, the programming tweaks that make a chair respond exactly as required, the servicing skills that prevent small issues becoming major problems.

Why Local Expertise Makes a Difference

For occupational therapists and plan managers working with NDIS participants who need scripted powerchairs, the question isn't just "Can they deliver the chair?" It's "Can they support my client three months from now? A year from now? Five years from now?"

That's where being a Central Coast specialist matters. No waiting weeks for a technician to travel from Sydney. No sending chairs away for service. Our certified team is here—at The Entrance and Tuggerah—ready to provide the prompt support your clients need.

Associates for Life, Not One-Time Transactions

We talk about customers becoming associates for life, and that's not marketing speak. It's a commitment that requires real technical capability. When someone relies on a powerchair for their independence and participation, they need to know their servicing partner has the expertise to keep that chair performing optimally.

This Ottobock training is part of our ongoing investment in that promise. Our dynamic approach means we're constantly building our knowledge, staying current with technology, and ensuring we can offer out-of-the-box solutions when standard approaches don't quite fit.

The Partnership Perspective

For the OTs and plan managers we work with, this technical depth means something practical: you can script a powerchair knowing your client will have expert local support throughout the chair's life. You can focus on your clinical work while we handle the technical complexities.

For NDIS participants, it means your mobility isn't dependent on distant service providers or lengthy wait times. It means local technicians who understand your specific chair and can respond when you need them.

Beyond Scripting and Delivery

The scripting and delivery phase is just the beginning of our relationship with clients. The real value shows up in the years that follow—in the adjustments made as needs evolve, in the preventative maintenance that keeps chairs reliable, in the responsive service when issues arise.

That's why we invest in training like this Ottobock course. That's why we maintain our certification. That's why we're committed to being the Central Coast's specialist servicing partner for scripted powerchairs.

Because mobility support isn't a transaction. It's a partnership built on expertise, local presence, and genuine commitment to keeping people mobile for the long term.

 

 

Mobility Joy | The Entrance & Tuggerah Central Coast specialists in scripted powerchairs, complex seating, and active manual wheelchairs